Karen Verschoor-Lowe 
I have more than 25 years experience within the Insurance Industry having spent 16 years with Cooperative Insurance in various roles including a Divisional Trainer, before joining Hedon Insurance in April 2006. Starting at the Hornsea Branch as an Insurance Advisor I progressed to opening our Hull office in the position of Manager. In 2013 I became a Director and now assist in overseeing all of our branches – whilst still enjoying helping clients on a daily basis. Away from the hustle and bustle of a busy office I love to relax by cooking and socialising with family and friends. 
Anne Walters 
I joined Hedon Insurance in 1993 as an insurance advisor at the newly opened Hornsea Branch. I managed this branch until 1997 when I was appointed as a Director of the company. In 2006 I became the Managing Director. My mission is to keep Insurance on the high street and provide a first class personal service to all of our clients in the local area. In my spare time I love holidays and spending time with my family and our 2 dogs Cookie and Sika. 
Paul Hurford 
I have over thirty years experience in the insurance industry. I started my career as a personal lines assistant for an insurance broker in Skipton. After relocating to East Yorkshire in 2001 I joined Hedon Insurance’s Hedon branch, initially as an insurance advisor but very shortly after I became the Branch Manager .In 2013 I became a Director and stepped down from the managers role in 2016 to concentrate on my Directors role focussing on our companies procedures, customer care and compliance amongst other things. I still remain very much hands on as I really enjoy the interaction with our clients. Outside of work, I have many interests and hobbies including photography which is ironic as I myself am camera shy. 
Sally Needham 
I have worked in personal lines insurance since 1989 where I began my career at Devonshire Wilson & Co before moving on to Kennett Insurance Brokers. In 2014 I joined Hedon Insurance and I am now the current manager of the Cottingham Branch. In May 2021 I became a Director of Hedon Insurance. I really enjoy the challenge of finding solutions to some of the more complicated insurance risks and providing quotations that beat our competitors. In my spare time, I enjoy walking, gym, camping and watching all types of sport such F1, football, rugby and horse racing. I have yet to be converted into a cricket or snooker fan. 

The Team 

Chloe Bordas 
I joined Hedon Insurance in 2016 and am currently based in the Cottingham office having previously worked for 5 years with Swinton Insurance. I love animals and my favourite day out would be a trip to the zoo. I enjoy eating out and trying new foods and socialising with friends. I am a brown belt in karate and am working towards my black belt. 
Kerry Abblett 
I joined Hedon Insurance in August 2021 and am based at the Cottingham Branch. I really enjoy meeting new clients coming into the branch and helping them with all their insurance queries. I have worked in Customer Services for over 20 years and focus on giving excellent customer service at all times. 
In my spare time I enjoy spending quality time with my family and friends, going out Walking, Baking, and watching my favourite team Hull FC at the MKM stadium and occasionally Hull City. 
Alex Galbraith 
I Joined Hedon Insurance in April 2021 and am based in the Cottingham branchIn my spare time I love watching films, television and going to the cinema. I like most sports predominately football, tennis and athletics. I also enjoy playing video games.. 
Katryna Longley 
I joined the Cottingham team in 2021, having previously worked within a similar industry . I’m a bubbly person who enjoys reading, movies and socialising with my friends & Family. I Love Love Love Christmas and my ideal holiday would be going to Lapland with my family and spending a white Christmas next to a roaring fire listening to Christmas music. 
Ann Sheppard 
I started out in the insurance industry back in 1981, joining Hedon Insurance in August of that year. I have been based in the Hedon branch since joining the company and am officially Hedon’s longest serving employee! My spare time is spent with family and friends and I love going to the cinema, reading and listening to music. 
Lucy Tindall 
I joined Hedon Insurance in December 2019 as an apprentice Insurance advisor and am based in the Hedon Branch. In my spare time I enjoy spending time with my family, going out with my friends and shopping. 
Cheryl Noman 
I started working in Insurance as an office junior and have now been in the industry for 30 years. I joined Hedon Insurance in 2010 and have been a personal insurance advisor based in the Hedon branch since then. Away from the office I love watching films and spending time with friends and family. 
Debbie Bigby 
l have worked in insurance for over 30 years and joined Hedon Insurance in 2015. 
I am based in the Hedon branch and really enjoy meeting and helping our many clients. I deal with all types of personal insurance. In my spare time I enjoy spending time with family and friends.. 
Clair Storey 
I joined the Hull team in August 2021after working in the property industry for 25 years . I love to focus on giving excellent customer service to clients which is something that makes me a great fit with the Hedon Insurance culture. 
In my spare time I love walking my dog, especially on the beach and I’m also a pop music nerd – everything from the 70s to present day! I also enjoy a good pint in a beer garden 
Mike Brown 
Hello, I’m Mike. I joined Hedon Insurance Hull team in August 2021 after working up in Newcastle for a large supermarket’s insurance and banking section. 
Initially, I was the friendly voice in their call centre dealing with all aspects of motor insurance before I opted for a quieter, administrative role in their back office. 
In my spare time (when I’m not in the pub) I enjoy spending time with my family which normally involves them spending my wages, which reminds me… when do we get paid again?.. 
Wendy Flanagan 
I have worked in Financial Services for over 25 years starting as a Junior Clerk at Co Operative Insurance. After undertaking the relevant CII qualifications I moved into sales and became a Mortgage & Protection advisor for various establishments for several years before returning to Personal Lines Insurance in 2008 based in the Private Clients/High Net Worth team at Jelf Insurance Partnership. During a career break I joined Age UK as a shop manager for 5 years and enjoyed the different challenges it brought and the lovely people I met. 
I do find the insurance world an interesting place to be and look forward to progressing my career with Hedon Insurance. I very much enjoy meeting and looking after my clients and Hedon is the right place to do so as I love our presence on the high street and the ‘face to face’ relationship we can offer the majority of our clients. At Hedon we have the flexibility to look after our clients as individuals and can personalise their insurance requirements to suit whilst offering cover from an extensive range of insurers. 
In my spare time, when I have it.. my pug doggie is my world so usually evolves around him! Socialising and entertaining friends always good but I’m afraid to say I don’t do much in the way of keeping fit and active (although I always have good intentions) 
Sam Outing 
I have previously worked in insurance from 2009 at NFU Mutual in York, before moving to Hull and Henderson Insurance. I was an Operations Manager for a local plumbing and heating company before being made redundant when Covid first hit in 2020. I joined Hedon Insurance in April 2021, and already feel like I’ve been part of the team for years! 
My spare time is consumed by my little boy and football, juggling managing and playing for the Easington Utd Academy and getting up to Edinburgh to watch my team, Hearts, when I can.. 

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