Commercial Team 

Team Cottingham 

Sally Needham 
I have worked in personal lines insurance since 1989 where I began my career at Devonshire Wilson & Co before moving on to Kennett Insurance Brokers. In 2014 I joined Hedon Insurance and I am now the current manager of the Cottingham Branch.I really enjoy the challenge of finding solutions to some of the more complicated insurance risks and providing quotations that beat our competitors. In my spare time, I enjoy walking, gym, camping and watching all types of sport such F1, football, rugby and horse racing. I have yet to be converted into a cricket or snooker fan. 
Lee Bryant 
I am relatively new to the Hedon team, but certainly not the insurance industry, bringing with me more than 25 years’ experience. I was previously Insurance Manager for 10+ years with Bluefin, based in Grimsby - the town where I grew up. There, I managed and successfully led a team of advisors focussing on providing the best customer service. I have also spent time within the Commercial Insurance market working closely with business clients and individuals finding the right products and cover. Outside of work, I am a massive football fan, following of course Grimsby Town and Everton. 
Chloe Bordas 
I joined Hedon Insurance in 2016 and am currently based in the Cottingham office having previously worked for 5 years with Swinton Insurance. I love animals and my favourite day out would be a trip to the zoo. I enjoy eating out and trying new foods and socialising with friends. I am a brown belt in karate and am working towards my black belt. 
Bailey Ambler 
I Joined Hedon Insurance in September 2020 having previously worked at AON Insurance. I am based in the Cottingham branch and am currently working towards my NVQ level 3 business administration qualification. I love the process of helping our clients find the best price for their insurances and helping them with any queries they may have. I love going to the gym, gaming and playing football with friends. 

Team Hull 

Paul Murphy 
I have worked in insurance since 1984 in the Hull area. My previous positions were at Apex, Colonnade and Swinton before joining Hedon Insurance in 2017. In my spare time I enjoying playing snooker and watching football. My favourite team is Everton but of course I also support Hull City. 
Dave Stephenson 
I joined Hedon Insurance in 2017 having worked in the insurance sector for over 5 years. My previous positions were at Liverpool Victoria and Cornish Mutual Insurance. I have three young children and in my spare time I enjoy snowboarding, rugby league & I am also a keen amateur photographer. 
Reece Elliott 
I joined Hedon Insurance as an apprentice in February 2020 and am based at the Holderness Road branch. I always strive to give the best customer service to our clients. Out of work I like to keep active in the gym and enjoy spending time with friends and also playing football. 
Katie Bottomley 
Hello, I’m Katie. I joined Hedon Insurance in 2018 having previously worked for The Insurance Partnership and Jelf for 20 years. I gained my CertCII qualification in 2004. In my spare time I like walking, visiting the cinema and spending time with my family and friends. 

Team Hedon 

Lucy Tindall 
I joined Hedon Insurance in December 2019 as an apprentice Insurance advisor and am based in the Hedon Branch. In my spare time I enjoy spending time with my family, going out with my friends and shopping. 
Cheryl Norman 
I started working in Insurance at the age of 17 as an office junior and I am now in my 27th year. I joined Hedon Insurance in 2010 and have been a personal insurance advisor based in the Hedon branch since then. Away from the office I love watching films and spending time with friends and family. 
Ann Sheppard 
I started out in the insurance industry back in 1981, joining Hedon Insurance in August of that year. I have been based in the Hedon branch since joining the company and am officially Hedon’s longest serving employee! My spare time is spent with family and friends and I love going to the cinema, reading and listening to music. 
Debbie Bigby 
I have worked in insurance for 30 years and joined Hedon Insurance in 2015. I am based in the Hedon branch and really enjoy meeting and helping our many clients. I deal with all types of personal insurance. In my spare time I enjoy spending time with family and friends. 
Craig Bucknall 
I joined Hedon Insurance in April 2011 as an Insurance Adviser before becoming manager of the Hornsea office a couple of years later and now I am the manager of the Hedon branch. Prior to Hedon Insurance I worked in the banking sector as, amongst other things, a financial adviser and mortgage and protection adviser so I have worked in and around insurance for many years. Away from the office I enjoy playing and watching football and currently play (badly!) for Hornsea Town Veterans. I follow Hartlepool United up and down the country and drag my son along to suffer with me! 

Team Hornsea 

James Dunning 
I have extensive previous experience working with the public and will always strive to find you an excellent quote and provide great customer service. In my spare time I enjoy keeping active – playing for local sports teams in Cricket and Football. 
Jack Adamson 
I joined Hedon Insurance as an apprentice in September 2020 and I’m based at the Hornsea branch. I ensure I provide the best possible service to our clients. Outside of work I enjoy spending time with friends and family, watching various sports like rugby league and football, and also playing snooker. 
Rebecca Muir 
Hi, I am Rebecca I joined the Hornsea branch back in 2011 after settling in Hornsea with my husband and young daughter. Having spent most of my life abroad living in Holland, Iran and Northern Ireland, I love meeting new people from a variety of backgrounds and try to offer a personable approach to my role as Insurance Advisor. 

HI Commercial Team 

Luke Byron 
Luke’s first role in full-time employment was as a Support Services Assistant at the East Riding of Yorkshire Council, assisting Social Workers and Educational Psychologists with their administrative tasks. He carried out this role for almost two years before seeking a new challenge and joined Hedon Insurance as a personal lines insurance advisor. Although Luke admits he ‘fell into’ insurance rather than it being a first-choice career, he quickly decided that insurance was the right career path and after eighteen months progressed into the commercial department. After a short space of time he started to undertake specific qualifications relevant to the insurance industry and has achieved both a Certificate and Diploma in Insurance with a view to progressing on to the Advanced qualification in the near future. Away from work Luke enjoys working out at the gym, playing golf and cheering on his favourite team, Hull FC at the KCOM Stadium. 
Richard Medforth 
Richard originally started at Hedon Insurance when he was 17 working part time at the Hedon Office on Saturdays. Once he completed the National Diploma, he joined the company full time and then moved to our Hornsea Office to deal with Personal Lines. He finds commercial insurance really interesting and enjoys the diversity of clients he works with. Away from the office, Richard plays cricket for Hornsea Cricket club in the York Senior Cricket League and has played for Hornsea for the past 20 years. He has supported Hull City AFC through thick and thin since he was 6 years old and has also enjoys spending his time on the golf course when he has any spare time. 
Pippa Munzer 
Pippa has worked in the insurance profession since 1987, starting out in Personal Lines for various high street brokers. She then progressed into the Commercial sector working for a national broker from 2005 to 2017. Pippa attained her Diploma Chartered Insurance Institute (DipCII) and is a committee member of the Women In Business Hull Networking group. Outside of work, Pippa has played Tennis since the age of 10 and has an to active role at the local Tennis Club, on the Committee and helping with coaching the junior squad. She is also a member of the Hull & East Riding Antique Collectors Club and enjoys scouring the fairs and boot sales to grab a bargain to renovate and restore back into its former glory. 
Angela Hudson 
Angela joined the company in 2017 and has worked in the insurance profession for over twenty-five years for a variety of businesses and organisations in different sectors. She has worked in Hull and Nottingham working in financial roles. Angela recently joined the Commercial Team and now fulfils a dual role as Accounts Assistant and Commercial Account Handler. In her spare time, Angela keeps fit in the gym, enjoys running and spending time with family and friends. 
Pete Murray 
Pete joined the company in 2017. His insurance career began as an office junior for a national insurance broker at the age of 17 and has spent over twenty years in this field becoming an experienced account handler servicing personal line clients before becoming a Commercial Account Executive providing business insurance for local firms within the Hull area gaining a wealth of knowledge. 
Alan Hamilton 
Alan spent his career advising clients in both personal lines and commercial insurance with a number of UK brokers and achieved a BA Hons in Business and Management from Glasgow Caledonian University. Recruited in 2019, Alan sought a new challenge and the role at HI Commercial stood out because of the Company’s approach to commercial insurance, getting to know clients and visit their premises to get first-hand experience of how the business works. 
Mike Ratcliffe 
Mike’s career began with Norwich Union claims investigations in the early 80s and transferred into broking in 2003. Throughout his career Mike has looked after a variety of businesses from agriculture and fish merchants to large manufacturers, haulage and engineering firms whose premiums are valued between £25,000-£100,000. He originally planned to go to art college but his Dad who also worked in the profession, said claims were interesting and was right, Mike has enjoyed every aspect of his career so far. 

Director Team 

Karen Verschoor-Lowe 
I have more than 25 years experience within the Insurance Industry having spent 16 years with Cooperative Insurance in various roles including a Divisional Trainer, before joining Hedon Insurance in April 2006. Starting at the Hornsea Branch as an Insurance Advisor I progressed to opening our Hull office in the position of Manager. In 2013 I became a Director and now assist in overseeing all of our branches – whilst still enjoying helping clients on a daily basis. Away from the hustle and bustle of a busy office I love to relax by cooking and socialising with family and friends. 
Anne Walters 
I joined Hedon Insurance in 1993 as an insurance advisor at the newly opened Hornsea Branch. I managed this branch until 1997 when I was appointed as a Director of the company. In 2006 I became the Managing Director. My mission is to keep Insurance on the high street and provide a first class personal service to all of our clients in the local area. In my spare time I love holidays and spending time with my family and our 2 dogs Cookie and Sika. 
Paul Hurford 
I have over thirty years experience in the insurance industry. I started my career as a personal lines assistant for an insurance broker in Skipton. After relocating to East Yorkshire in 2001 I joined Hedon Insurance’s Hedon branch, initially as an insurance advisor but very shortly after I became the Branch Manager .In 2013 I became a Director and stepped down from the managers role in 2016 to concentrate on my Directors role focussing on our companies procedures, customer care and compliance amongst other things. I still remain very much hands on as I really enjoy the interaction with our clients. Outside of work, I have many interests and hobbies including photography which is ironic as I myself am camera shy. 

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